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Book Direct Benefits

  • Exclusive Web Discount
  • Free WIFI
  • Free Continental Breakfast
  • Free Beach Chairs & Umbrellas
  • 15% Discount at 8 of Espanola Ways Best Restaurants & Caf├ęs

Our Hotel Policies

Smoking Policy:

Hotel is 100% smoke free.

Resort Fee:

$19 USD + tax per room, per night. (Based on double occupancy)

Check-In/Checkout:

Check-In Time: 3:00 p.m.
Checkout Time: 11:00 a.m.
Early Check-In Fee: Based upon availability
Late Checkout Fee: Based upon availability

Reservation Terms:

Rates do not include 14% tax.
Packages and discounted reservations do not allow early departures/refunds.
Credit card used to make reservation must be valid for entire stay and is required at check in for verification.
Cash deposit of $200 USD is required for cash-paying guests. (Limited to four-night stay)
All guests must be 21 years or older, unless accompanied by parent or legal guardian.
If booking on someone else's behalf , please contact hotel to make necessary arrangements.

Cancellation Policy:

All cancellations and/or modifications must be placed at least 48 hours prior to arrival date in order to be eligible for a refund. Cancellations placed on or after 48 hours will be subject to a first night penalty. Not applicable on promotional/discounted rates - See promotion details for cancellation policy.

Accepted Payment Options:

US Dollar
All major credit cards (Visa, MasterCard , Discover , American Express , JCB)

Parking:

Valet Parking available at $32 USD + tax per 24hrs. with in/out privileges.
Prices and privileges may vary on holidays and during special events.
Parking is provided by APS Parking company.

Pet Policy:

No pets allowed.

Tools
Unfortunately, we are not currently accepting reservations during our current renovations but will keep you posted on our progress.
We anticipate the opening of the Matanzas section of the Hotel this coming July/August 2019! We appreciate your patience.